Replacing Your Medicare Card – Know Before You Go (Online)

From the Social Security Administration Office:

Posted on August 27, 2015 by Doug Walker, Deputy Commissioner, Communications

Keeping your important personal documents safe can be challenging. We understand that, occasionally these important pieces of information can get lost.
Your Medicare card is one of the most important pieces of identification you own as a Medicare beneficiary. This card proves that you have health insurance, so medical professionals can provide you with needed care, and insurance companies can pay for all or part of this care accurately.
If you damage or lose your card, and you’re currently entitled to Medicare, you can order a replacement card easily using your personal my Social Security account. All you need is a computer or tablet with Internet access. Your card will arrive in the mail in about 30 days.
To make an online request, you’ll need

• Your last (exact) payment amount, or the month and year you last received a payment, if you’ve received benefits in the last 12 months.
• Your name as it appears on your most recent Social Security card
• Your Social Security number
• Your date of birth
• Your phone number in case we need to contact you about your request
• Your email address (optional)

You may also need

• Your place of birth
• Your mother’s maiden name (to help identify you)

If you can’t use the online request to get a replacement Medicare card, or if you prefer, call Social Security’s toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices. For the office closest to you, try our online field office locator.